Sparkpad Ltd Privacy Policy
This privacy policy will explain how Sparkpad uses the personal data we collect from you when you use our website.
What data do we collect?
Sparkpad collects the following data:
- Personal identification information (Name, email address, phone number, address)
- Payment information via PayPal
How do we collect your data?
You directly provide Sparkpad with most of the data we collect. We collect data and process data when you:
- Place an order for any of our products.
- Sign up for email updates via Mailchimp.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Sparkpad collects your data so that we can:
- Process your order and manage your account.
- Email you with marketing information and updates regarding the products provided by Sparkpad.
When Sparkpad processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Sparkpad securely stores your data at Mailchimp and Paypal.
Sparkpad will keep your email address indefinitely or until you opt our of email communications. Payment details will be retained for five calendar years from date of entry for tax and accounting purposes. Once this time period has expired, we will delete your data by removing payment information from PayPal.
Marketing
Sparkpad would like to send you information about products of ours that we think you might like
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Sparkpad from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please unsubscribe via the Sparkpad emails.
What are your data protection rights?
Sparkpad would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Sparkpad for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Sparkpad correct any information you believe is inaccurate. You also have the right to request Sparkpad to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Sparkpad erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Sparkpad restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Sparkpad's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Sparkpad transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@sparkpad.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Sparkpad uses cookies in a range of ways to improve your experience on our website, including:
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Sparkpad uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Sparkpad uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Sparkpad website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We also have embedded media which links to external websites, using this media is under the privacy policy of the content provider.
Changes to our privacy policy
Sparkpad keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8 February 2021.
How to contact us
If you have any questions about Sparkpad's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@sparkpad.co.uk